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1. Introduction

Welcome to Hands-on Mentor ("we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.handsonmentor.com (the "Site") and utilize our services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

2. Information We Collect
We may collect and process the following types of information:

2.1. Personal Information

• Contact Information: Name, email address, mailing address, phone number.

• Account Information: Username, password, profile details.

• Payment Information: Credit/debit card details, billing address.

• Educational and Professional Information: Academic background, work experience, certifications.

• Communication Records: Emails, messages, and other communications between you and us.

2.2. Non-Personal Information

• Usage Data: Pages visited, time spent on pages, clickstream data.

• Device Information: IP address, browser type, operating system, device identifiers.

• Location Data: General geographic location based on IP address.

2.3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to monitor activity on our Site and hold certain information. For more details, please refer to our Cookie Policy.

3. How We Use Your Information
We use the collected information for various purposes, including:

• Providing and Maintaining Services: To deliver and improve our educational programs and related services.

• Account Management: To manage user registrations, authenticate users, and provide customer support.

• Payment Processing: To process transactions and send invoices.

• Communication: To send newsletters, updates, promotional materials, and other information related to our services.

• Analytics: To monitor and analyze usage to improve our Site and Services.

• Legal Compliance: To comply with legal obligations and protect our rights.

4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Consent: When you have given explicit consent for specific purposes.

• Contract Performance: When processing is necessary for the performance of a contract to which you are a party.

• Legal Obligation: When processing is necessary to comply with legal obligations.

• Legitimate Interests: When processing is necessary for our legitimate interests, provided that your rights and interests do not override those interests.

5. Sharing and Disclosure of Information
We may share your personal information with:

5.1. Service Providers
Third-party companies and individuals who perform services on our behalf, such as payment processors, hosting providers, analytics services, and marketing partners. These parties have access to your personal data only to perform specific tasks and are obligated not to disclose or use it for any other purpose.

5.2. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

5.3. Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.4. Protection of Rights
We may disclose your information to protect and defend our rights, property, and safety, as well as those of our users and others.

6. International Data Transfers
Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need to process your personal data, we will delete or anonymize it, or, if this is not possible, securely store it and isolate it from further processing until deletion is possible.

9. Your Rights
Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to your personal data and obtain a copy.

• Right to Rectification: You can request correction of inaccurate or incomplete data.

• Right to Erasure: You can request deletion of your personal data under certain conditions.

• Right to Restrict Processing: You can request restriction of processing your personal data under certain circumstances.

• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to processing your personal data based on legitimate interests or for direct marketing purposes.

• Right to Withdraw Consent: If processing is based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at privacy@handsonmentor.com.
If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority in your country of residence.

10. Third-Party Links
Our Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after changes are posted constitutes your acknowledgment and acceptance of the changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us